Beya, everywhere.

Same exceptions in Slack, Gmail, and WhatsApp, with no new place for your team to check.

Same exception, everywhere →

What you can do

Ask the questions you actually have.

Exceptions land in the right Slack channel

Route recovery exceptions to #growth and inventory exceptions to #ops automatically, based on what the exception is about, not who happens to be watching.

› Send recovery exceptions to #growth and inventory ones to #ops.

Reply in the thread you already have

An exception posted to Gmail stays a normal email thread. Reply, forward, or ask Beya a follow-up question in place, with no separate app to open.

› Ask Beya why this exception happened, right from the email thread.

A WhatsApp ping for the one thing that can't wait

Critical exceptions like a webhook failure mid-checkout go straight to WhatsApp so the person on call sees it in seconds, not the next time they open Slack.

› Only WhatsApp me for exceptions that impact live checkout.

How it works

Three steps from connect to act.

Pick the channel per exception type

Slack, Gmail, WhatsApp, or all three, set once per exception category from the automations page.
Beya posts the exception with full context

Not just an alert. The same reasoning and evidence you'd see on the /features hub, formatted for wherever it lands.
Ask follow-ups without switching apps

Reply in the same thread and Beya answers in place, using the same cross-tool joins that surfaced the exception.

Connected sources

Plug into the tools your business already runs on.

Slack · Team alerts & threads
Gmail · Email threads
WhatsApp · Critical pings

FAQ

The questions buyers ask before they sign up.

Can I choose a different channel per exception type?

Yes. Recovery exceptions to Slack, weekly digests to Gmail, critical breaks to WhatsApp. Set it once per category.

Does this work in a shared team inbox?

Yes. Beya posts to shared Slack channels and shared Gmail threads the same way it would to an individual.

Will this spam my team?

No. Exceptions are deduplicated, so the same underlying issue doesn't repost every time Beya re-checks it. You control frequency per channel.

Can I ask Beya questions from inside Slack or WhatsApp?

Yes. Reply in the same thread the exception landed in and Beya answers using the same data joins, with no need to open Agent Web.

Pair with

Goes well with the rest of Beya.

Exception discovery

Ask what broke and get the reason across Shopify, WhatsApp, and email, not another report to assemble.

Learn more → Cross-tool joins

Cross-tool joins

Beya joins Shopify, WhatsApp, Gmail, and Slack so the gap between them shows up as one exception, not four dashboards.

Learn more → Scheduled digests

Scheduled digests

Get the week's exceptions in one digest, covering return spikes and channel-mix slips, without opening four dashboards.

Learn more →

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