Catches repeat returns.
Beya spots products and sizes that come back too often. It checks the reasons customers give.
Beya catches products that keep coming back.
Beya catches products that come back too often, checks the reasons, and proposes a fix. You approve. Beya gets to work.
Beya 
Sources 
History 
Memories 
Suite 
Settings How may I help you?
Returns to review
| Product | Return reason | Next step |
|---|---|---|
| Linen Wide-Leg · 12 | Runs small | Update size guide |
| Wool Blazer · M | Sleeves too long | Add measurements |
| Linen Shirt · S | Wrong size | Offer an exchange |
Example with sample data.
What Beya does
Find the reason. Fix the problem.
Proposes a fix.
A clearer size guide or product description can help the next customer choose. Beya prepares the change for you.
Keeps the customer in mind.
Beya prepares a follow-up when an exchange could help. Your team reviews it before it goes out.
How it works
Connect your tools. Beya gets to work.
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Connect your store.
Beya brings orders, returns, and available customer notes together.
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Beya checks the pattern.
It compares products and sizes, then looks for clues in the return reasons.
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You approve. Beya acts.
Beya makes the approved change where supported, or gives your team the draft to use.
Connected sources
Works with the tools you use.
- Shopify · Orders and returns
- Gmail · Customer follow-ups
- WhatsApp · Customer messages
- Slack · Plans and updates
FAQ
A few things to know.
Where do the return reasons come from?
Beya uses the return records and customer notes available in your connected tools. More useful notes make it easier to spot a pattern.
Will Beya change my product pages?
Beya shows you the proposed change first. After approval, it makes supported changes or prepares a draft for your team.
Does every return mean something is wrong?
No. Beya looks for patterns across returns and past orders. The reasons help you decide whether a change is needed.
Can Beya help with exchanges?
Beya can prepare a follow-up offering another size or product for your team to review. The exchange itself stays in your existing process.
Explore more
More ways Beya helps.
Repeat purchase
Beya gives customers a reason to buy again.
Beya spots who may be ready to buy again and prepares a follow-up that fits their last order.
Learn more → Abandoned cartsBeya turns abandoned carts into sales.
Beya catches abandoned carts, ranks them by value, and plans the follow-up.
Learn more → Weekly digestBeya brings you the week’s next steps.
Beya brings the week’s customer follow-ups and proposed fixes together in one clear update.
Learn more →Fewer returns.Happier customers.
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