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Surfaces the exception, not the dashboard.

Ask why returns spiked or why carts stall. Get the concrete reason instantly, not another flat report to filter, download, and assemble.

B
Beya Assistant
Exception Agent · Active
Why did abandon spike this week?

Thought for 0.8s · Analyzed Shopify + WhatsApp joins

Shopify checkout abandon rate hit 78% (+11 pts) this week. Traffic volume and source quality remain stable, but your checkout recovery channel mix is misaligned:

Beya Alert: Sequence Mismatch

WhatsApp recovers carts over $80 at 2.1× the rate of email, but email is still configured to fire first for all baskets. High-AOV abandoners are dropping out before WhatsApp fires.

Recommendation: Flip the recovery automation flow to trigger WhatsApp first on carts > $80.

What you can do

Ask the questions you actually have.

Abandon spike with reason

Checkout abandon jumped 11 points, not because traffic dropped, but because the recovery sequence fires email before WhatsApp on high-AOV carts.

› Why did abandon spike this week?

Recovery mismatch

WhatsApp recovers $80+ carts at 2.1× the email rate, but your automation still sends email first. Beya flags the channel flip before more revenue leaks.

› What's the best channel for high-value carts?

Broadcast failure

Last Tuesday's re-engagement campaign hit 40% opens but 0.3% clicks. The offer link 404'd for mobile.

› Why did re-engagement underperform?

How it works

Three steps from connect to act.

  1. Beya joins your tools

    Connect Shopify, WhatsApp, Gmail, Slack, and Klaviyo in under two minutes. Beya maps the signals across all of them natively.

  2. Exceptions surface automatically

    When channels conflict, margins shrink, or checkouts break pattern, Beya identifies the exception and traces the root cause.

  3. You get the fix, not a dashboard

    Receive a clear explanation of what went wrong and how to fix it, sent directly to your existing team threads.

Connected sources

Plug into the tools your business already runs on.

  • Shopify · Core commerce & inventory
  • WhatsApp · High-AOV cart recovery
  • Gmail · Weekly automated digests
  • Slack · Real-time exception alerts
  • Klaviyo · Email sequences & lists
  • Gorgias · Customer support context

FAQ

The questions buyers ask before they sign up.

How is this different from Shopify analytics?
Shopify shows you what happened in Shopify. Beya joins Shopify with your recovery channels (WhatsApp, Klaviyo) and payment networks (Stripe) to show why it happened and exactly what to fix.
Do I need to write queries or set up reports?
No. Ask in plain language. Beya finds the exceptions, performs the cross-tool joins, and explains the answers directly without dashboards.
What tools does Beya connect to?
Shopify, WhatsApp, Gmail, Slack, Klaviyo, Gorgias, and more. The value comes from the unified connection across them.
How fast do exceptions surface?
Real-time for critical breaks like webhook failures. Weekly digests map trends and subtle channel-mix shifts automatically.

Pair with

Goes well with the rest of Beya.

Cross-tool joins

Cross-tool joins

Beya joins Shopify, WhatsApp, Gmail, and Slack so the gap between them shows up as one exception, not four dashboards.

Learn more → Scheduled digests

Scheduled digests

Get the week's exceptions in one digest, covering return spikes and channel-mix slips, without opening four dashboards.

Learn more → Works where you work

Works where you work

The same exception, the same reasoning, wherever your team already reads it: Slack, Gmail, or WhatsApp.

Learn more →

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